If you have an urgent issue, please call us 24 hours a day, seven days a week at (972) 991-5005.

When calling outside normal business hours, you will be directed to the current on-call support staff. There is also a support form on your Sentinel unit's web interface that will generate a ticket in our Support Center.

For other general, non-urgent questions, please feel free to call or email us:
Sentinel Support
(972) 991-5005
support@econet.com
...or simply fill out this form. Have a technical question or comment? Have any suggestions or ideas? We'd love to know.